The UPS Store

Business improvement, one service at a time

The Heights UPS store is more than just your average shipping store. Owners Bill and Jean Verdi have created a UPS store that offers a wide range of services, from printing needs and discount ink cartridges/toners, to online marketing, and advertising. Along with their talented and personable staff, the UPS store is unique, as they are the only store in the Heights to provide such diverse options in order to suit anyone’s shipping or printing needs.

Since opening in 2004, Bill and Jean have seen their business grow and flourish in the Heights. As extremely business-minded individuals, they have recently welcomed new store manager, Sandra Fotez. As of February 2014, the Hastings and Gilmore UPS store has expanded their services and products to include passport photo (which process in less than 5 minutes!), online marketing and websites.

Besides shipping, photocopying, passport photos, branding, print and online marketing, the UPS store can become your business office. With mail boxes in store, businesses can have their very own mobile office. Quite simply, The Hastings and Gilmore UPS staffs want their customers to have an “awesome experience.”

Being a franchise, Bill and Jean had the choice to open their new business in any location, but they chose the Heights. “We really liked this area because of the sense of community and family spirit. It has more than met our expectations,” says Jean. This sense of community is important to Bill, who volunteers with Big Brothers, local schools, and is the former head coach for Richmond young adults’ soccer team. They’re so committed to the community, that they made The UPS Store a venue for special needs children to gain work experience.

As a Heights shopper, Jean appreciates what the Heights has to offer. When she’s not busy running the store, she enjoys indulging at one of many restaurants on the Heights and spending time in the outdoors. Both she and Bill also enjoy spending quality time with their family, something Heights merchants and residents understand very well.

The UPS Store is located at 4111 Hastings Street, one block east of Gilmore Avenue. Call 604-205-5888, or visit


Monday: 9am – 6pm

Tuesday: 9am – 6pm

Wednesday: 9am – 6pm

Thursday: 9am – 6pm

Friday: 9am – 6pm

Saturday: 10am – 4pm

Sunday: Closed

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